Shipping Policy
How RoyalPop Select handles delivery, launch shipping and first-drop order fulfillment.
LAST UPDATED: MAY 2026
01.
WHAT THIS COVERS
This Shipping Policy explains how physical RoyalPop Select products may be shipped after launch, including processing times, delivery estimates and shipping limitations.
02.
EARLY ACCESS PASS
The Early Access Pass is a digital launch-access product and does not require physical shipping unless clearly stated at checkout.
03.
FIRST DROP SHIPPING
When the first RoyalPop Select physical products become available, shipping details, costs and delivery estimates will be shown before checkout.
04.
DELIVERY UPDATES
Customers may receive order, payment, shipping and delivery updates by email or through the contact details provided at checkout.
01.
WHO WE ARE
RoyalPop Select is a product concept and ecommerce brand focused on compatible wrist strap systems and styling accessories for Royal Pop owners.
Our website is: royalpopselect.com
Email: contact@royalpopselect.com
This Shipping Policy applies to physical products purchased through our website, Shopify checkout or any official RoyalPop Select sales channel.
02.
EARLY ACCESS PASS
The Early Access Pass is a digital launch-access product. It is designed to reserve launch-related benefits such as early access, first shipping priority, selected color priority and a launch discount, as described on the product page.
Because the Early Access Pass is digital, it does not require physical shipping unless clearly stated at checkout.
After purchasing an Early Access Pass, you may receive confirmation, access information or launch updates by email or through the contact details provided during checkout.
03.
PHYSICAL PRODUCT SHIPPING
When RoyalPop Select physical products become available for purchase, eligible orders may be shipped to the delivery address provided during checkout.
Shipping availability, delivery countries, shipping methods and delivery costs may vary depending on the product, destination, carrier availability and launch stage.
All available shipping options and costs will be shown before you complete checkout whenever applicable.
04.
ORDER PROCESSING TIME
Order processing time is the time needed to confirm, prepare and hand over an order to the shipping carrier.
Processing times may vary depending on product availability, launch volume, selected color, payment confirmation, warehouse schedule and fulfillment capacity.
During high-demand periods, first-drop launches or limited product releases, processing times may be longer than usual.
Early Access Pass customers may receive first shipping priority where this benefit is clearly included on the product page.
05.
DELIVERY ESTIMATES
Delivery estimates are approximate and may vary depending on the destination country, local courier network, customs procedures, public holidays, weather conditions and other circumstances outside our control.
Any delivery time shown at checkout is an estimate, not a guaranteed delivery date unless clearly stated otherwise.
We are not responsible for delays caused by carriers, customs authorities, incorrect delivery information or events outside our reasonable control.
06.
SHIPPING COSTS
Shipping costs may vary depending on the destination, order value, product type, shipping method and carrier.
If shipping fees apply, they will be displayed before checkout is completed.
Promotional offers, free shipping thresholds or launch-related shipping benefits may be offered from time to time and may be subject to specific conditions.
Early Access Pass benefits do not automatically include free shipping unless clearly stated on the product page or checkout page.
07.
FIRST SHIPPING PRIORITY
First shipping priority means that eligible Early Access Pass customers may be prioritized in the first fulfillment wave when physical products are ready to ship.
This does not always mean same-day shipping, guaranteed delivery date or faster courier transit time.
First shipping priority applies to order processing priority, not necessarily carrier delivery speed.
This benefit is subject to product availability, payment confirmation, selected color availability and operational capacity.
08.
SELECTED COLOR PRIORITY
Selected color priority means that Early Access Pass customers may receive priority access to the color option selected or associated with their pass, where available.
This does not guarantee unlimited stock or permanent availability of a color.
If a selected color becomes unavailable due to production, supply or launch limitations, we may contact the customer with alternative options where possible.
09.
SHIPPING COUNTRIES
Shipping countries may be limited during the first launch period.
Available delivery destinations will be shown at checkout when physical products are available for purchase.
We may expand or restrict shipping regions depending on carrier support, customs requirements, fulfillment capacity and product availability.
If your country is not available at checkout, we may not currently be able to ship to your location.
10.
INCORRECT SHIPPING INFORMATION
Customers are responsible for providing accurate and complete shipping information at checkout.
This includes full name, delivery address, phone number, email address, postal code, city, country and any additional delivery details required by the carrier.
We are not responsible for delays, failed deliveries, return shipments or additional costs caused by incorrect, incomplete or outdated shipping information.
If you notice an error in your shipping details, please contact us as soon as possible.
11.
FAILED DELIVERY OR RETURNED PACKAGE
If a package cannot be delivered because of an incorrect address, missing information, refusal of delivery, failure to collect the package or carrier limitations, the package may be returned to sender or held by the carrier.
Additional shipping fees may apply if the order needs to be resent.
If a package is returned to us, we will review the situation and contact the customer where possible.
Refunds, reshipments or store credit may depend on the reason for the failed delivery and the condition of the returned item.
12.
LOST OR DELAYED PACKAGES
If your order appears delayed or lost, please contact us with your order number and delivery details.
We may investigate the shipment with the carrier where possible.
Carrier investigation times may vary and are outside our direct control.
If a package is confirmed lost by the carrier, we may offer a replacement, refund or other solution depending on product availability, carrier rules and the specific situation.
13.
DAMAGED PACKAGES
If your package arrives damaged, please contact us as soon as possible after delivery.
We may ask you to provide photos or videos of the damaged package, shipping label, product packaging and item condition.
Please keep all packaging materials until the issue is reviewed.
Damage claims may be limited if the package, product or shipping materials are discarded before review.
14.
CUSTOMS, DUTIES AND TAXES
For international orders, customs duties, import taxes, VAT, handling fees or other local charges may apply depending on the destination country.
These charges are determined by local authorities and are usually the responsibility of the customer unless clearly stated otherwise at checkout.
We are not responsible for delays caused by customs processing, inspections or local import requirements.
15.
PRE-ORDERS, LAUNCH ORDERS AND LIMITED DROPS
Some RoyalPop Select products may be offered as pre-orders, launch reservations, early access items or limited drop products.
For these products, shipping may not begin immediately after purchase.
Estimated production, preparation or launch shipping timelines will be communicated on the product page, checkout page, email updates or official RoyalPop Select channels where applicable.
By purchasing a pre-order or launch-related item, you understand that delivery may take longer than standard in-stock products.
16.
ADDRESS CHANGES AFTER ORDER
If you need to change your shipping address after placing an order, please contact us as soon as possible.
We cannot guarantee that address changes can be made after an order has been processed, packed or handed over to the carrier.
If the order has already shipped, address changes may need to be handled directly with the carrier and may not always be possible.
17.
ORDER TRACKING
When tracking is available, customers may receive a tracking number or tracking link by email or through the contact details provided at checkout.
Tracking information may take time to update after the package is handed over to the carrier.
If tracking does not update immediately, please allow additional time before contacting support.
18.
PARTIAL SHIPMENTS
In some cases, an order may be shipped in multiple packages or at different times.
This may happen due to product availability, warehouse handling, selected color availability, launch timing or fulfillment logistics.
If your order is split into multiple shipments, you may receive separate tracking information where available.
19.
SHIPPING RESTRICTIONS
We may be unable to ship to certain countries, regions, islands, remote areas, PO boxes, military addresses or restricted delivery zones.
Shipping restrictions may change depending on carrier availability, customs regulations, product restrictions or operational limitations.
If a location is not supported at checkout, we may not be able to process delivery to that address.
20.
CUSTOMER RESPONSIBILITY
Customers are responsible for reviewing the product page, checkout information, shipping details, estimated timelines and order confirmation before completing a purchase.
Customers are also responsible for providing accurate contact and delivery information and monitoring any delivery updates sent by RoyalPop Select or the shipping carrier.
21.
CHANGES TO SHIPPING POLICY
We may update this Shipping Policy from time to time to reflect changes in our products, checkout process, shipping providers, delivery regions or legal requirements.
When changes are made, we will update the “Last updated” date at the top of this page.
Continued use of the website after changes means you accept the updated Shipping Policy.
22.
CONTACT US
For shipping questions, delivery issues or order-related support, contact us at:
RoyalPop Select
Email: contact@royalpopselect.com
Website: royalpopselect.com
Please include your order number, email address used at checkout and a short description of the issue so we can assist you faster.